Privacy Policy

Privacy Policy

At Rachel Casino ("we", "us" or the "Company"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, protect, and share personal data collected from our website users (the "User(s)") when creating an account with us.

Data Collection

When you register for an account on Rachel Casino's platform ("Account" or the "Service"), you voluntarily provide certain information to create a unique User profile. We collect various types of personally identifiable information, including:

Registration and login details: username (login name), email address
Basic demographic data: country/region of residence

We also maintain logs recording access times, timestamps, IP addresses, referring URLs and exit pages on our website ("Log Data").

Data Purpose

Your personal data is primarily used for the following purposes:

Account creation and management: to facilitate your ability to create an account, sign in securely, update settings, manage preferences.
Website usage tracking: we may use Log Data or User information for analytics to improve our website content, user experience, and operational efficiency.

We reserve the right to share aggregated and de-identified non-personal data with third-party service providers ("Third Party Providers") such as marketing firms, customer service agencies, partners etc., helping us enhance overall Service delivery and operations. No identifiable personally addressed information will be shared or given to any external entity other than what is required for above mentioned purposes.

Data Protection

To protect against unauthorized access to your personal data we adhere the industry standard encryption methods. The website's communication protocol is encrypted with a current SSL certificate issued by a reputable issuing authority, which secures all exchanges between User and Company servers in real time whenever sensitive user credentials or other identifying details are submitted on our platforms.

Additionally, for further added security measures to keep your personal data secure we also adopt:

Server-side firewalls to filter malicious incoming requests and prevent unauthorized access from potentially affected remote areas.
Access controls ensure all User-related information stored on servers can only be retrieved through a two-step authentication process which requires both password knowledge and one time authorization code sent via registered email.

Data Retention

Rachel Casino does not retain data longer than necessary to satisfy above stated purposes, but as minimum retention periods are in accordance with respective regional regulations such as GDPR (up to 2 years after user last logged on). You may always request that your account is cancelled and you would then cease having an active profile with us. Your deletion will be finalized within a timely manner when it reaches our servers.

Your Rights

In compliance with applicable data protection laws, including but not limited to GDPR (General Data Protection Regulation) for EU citizens we give you these rights as User:

Access: To review all personally identifiable information and make corrections if necessary.
Erasure/Deletion: Your full account deletion or erasure of any part thereof upon request at no fee.

If however your personal details is being held by our third party data storage facility (outside the immediate control) it may be necessary for these individuals to also delete in accordance with all applicable standards including those governed under GDPR. If we cannot meet such an individual's request due unforeseen circumstances arising from third parties involved during retention, prior notice will be given.

Contact Us

Questions, comments or requests regarding this Privacy Policy or your personal data may be sent by email addressed to support.

Please note that any updates made in future concerning our collection and usage procedures of personally identifiable information will appear here with latest revision date for reference.